Mercy Family Clinic
Located adjacent to Mercy Medical Center – New Hampton
Monday – Thursday 8:00 a.m. – 7:00 p.m.
Friday 8:00 a.m. – 5:00 p.m.
Saturday 8:00 – 11:00 a.m.
Appointments after 5:00 p.m. and on Saturday mornings are for acute, same-day appointments.
Strong evidence suggests that having a usual source of care, such as a regular physician, produces better health, reduced disparities, and reduced healthcare costs.
The importance of having a trusting professional relationship with a physician is vital. This is where people need to go to take care of small ailments before they become larger health concerns.
Having a regular physician can also be referred to as having a “medical home.”
Mercy Family Clinic – New Hampton staff have all received specialized training in their specific job functions and continue to complete training to keep their skills and knowledge up to date with health care advancements. Our staff also has been trained in customer service, with the goal of providing “World Class Service” to our patients and families.
Mercy Family Clinic provides patient care and services in response to a wide range of medical care needs for individuals of all ages-regardless of race, color, creed, national origin, gender, disability or ability to pay for services. Our primary function and purpose is to treat disease, injury, and disability by:
- Use of various procedures and tests
- To aid patients in achieving their maximum potential within their capabilities
- Accelerate, promote and prolong our patients’ health and wellness.
The care provided within Mercy Family Clinic should provide most of the medical services you and your family need. However, if your care should require additional services or consultation, Mercy Family Clinic providers have excellent relationships with specialist from Mercy Medical Center – North Iowa and the Waterloo area to provide timely and coordinated care to meet your health care needs. If you need or request services that are not available in the surrounding area, our health care team will facilitate continued care/treatment to other physicians or medical centers. Our intent is to provide the best care/service for our customers and to provide effective integration of services to ensure quality patient care has been delivered.
When hospitalization is necessary, most patients are admitted to Mercy Medical Center – New Hampton. Your physician will continue to follow your progress through communication with specialists and nurses involved in your hospital care.